Tag Archives: Cigna

COVID-19 ratcheting up demand for virtual behavioral healthcare, Cigna finds

(Photo by Aekkarak Thongjiew/EyeEm/Getty Images) The COVID-19 pandemic is increasing the demand for telehealth, driving consumers to increasingly seek virtual care options, and this is extending to behavioral health services, according to a new report from health insurer Cigna. Part of the uptick in demand for virtual behavioral health is attributable to a general rise… Read More »

Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors

In the first six months of the COVID-19 pandemic, telehealth was a “bright spot in the ‘new normal,’” according to a report from J.D. Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. But as the report’s title asserts, most telehealth users experienced obstacles to accessing and using virtual care platforms that… Read More »